Carrier Online Tracking

 

To track car please call the carrier on 07 32744601 and advise your carrier reference and they will be able to track your vehicle

Alternatively, email them on info@melcrest.com.au

 

NOTES FOR UPLIFT PROCEDURE
If your car is being collected from an address, the carrier will call your nominated number the afternoon prior or the morning of uplift to arrange a time for collection.
If you are taking your vehicle into a depot, then this can be done at any time between the hours listed above.

NOTES FOR DELIVERY PROCEDURE
If your vehicle is being delivered to an address, your nominated number will be called to arrange a delivery time.
If the destination of your vehicle is a depot, then as soon as your vehicle arrives at the depot and is ready for collection, your nominated telephone number will be called to advise.

GOODS IN CAR CONDITIONS

  • No legal liability is accepted for loss or damage to the goods or the vehicle as a result of the goods being in it.
  • Thank you again for using our service and if there are any further questions you may have please don't hesitate to let us know.
  • Nothing can ever be on the front seat or behind the drivers seat.
  • Total goods can not exceed 80kg
  • Nothing to be in the trays of any utes at all. not even if tray can be locked and secured
  • No legal or other type of responsibility will be taken on any personal items or goods left in car, regardless of the type of transport booked.
  • No responsibility will be taken or investigated to any damage caused to internals of your vehicle if you leave goods inside the car.

Try to pack everything into boxes or suitcases whenever possible, we recommend removalist boxes or any boxes purchased from a self storage company, as these are very sturdy

TRANSPORTING DANGEROUS GOODS IN YOUR CAR

This may seem reasonably obvious but you would be surprised what some customers leave in their vehicles.

We will not carry or otherwise handle Dangerous Items, including, but not limited to, dangerous goods, weapons, firearms, ammunition, petrol and fuel, LPG/propane cylinders, or any other item that we reasonably believe to be dangerous in nature.

Transporting a car with perishable goods

Another no no, if there is any chance that transport is delayed you can guarantee it will be in a vehicle that someone in their wisdom has decided to leave last weeks groceries in the boot, so please no perishables

Moving Pot Plants and any type of live item

Again we hope that this is reasonably obvious, there are some quarantine restriction on moving plants any, and again they will perish stuck in a locked car that is being transported across country, so no Gladioli or any other type of plants please.

A bit of common sense and courtesy

No rubbish. We realise that often people moving a car interstate are also moving home themselves and everything is one mad rush, but take 10 min to clean out any rubbish or loose items floating around the cars, this is more to ensure something does not smell even worse at delivery than it did at collection, but also means that nothing of importance is adrift in the car.