Call-to-meet car transport: how handover works

A call-to-meet service means collection or delivery takes place at an agreed meeting point rather than necessarily at your nominated address. It may be offered where a carrier travels through an area or where address access is unsuitable. Use this option only if the handover arrangement works for you.

Check the quoted arrangement

Read whether call-to-meet applies to collection, delivery or both. Confirm who will contact you and how the meeting point and handover window will be agreed. Do not assume an address you entered in the quote means door service is included.

The price depends on the available service. A meeting-point option may cost less than a separate address leg, but neither a lower price nor a quicker delivery is guaranteed. Compare the actual offers using our cost guide.

Agree a suitable handover point

The carrier needs a safe, legal location with enough space to stop and load or unload. A location convenient for a car may not be suitable for a large transporter. Agree the place with the carrier before taking the vehicle there; do not choose a service station or car park without confirming access and permission where needed.

Provide a working phone number and make sure the collection or delivery contact can answer the carrier. Ask about the contact arrangements if reception is unreliable. Arrange your own onward travel and allow flexibility around the confirmed handover window.

Have the vehicle and paperwork ready

Bring the keys and any identification or release authority requested for the service. If a seller or another person is handing over the vehicle, ensure they understand the arrangements and can release it.

Disclose non-running condition, damage or access difficulties before booking. Follow the vehicle preparation checklist and review the condition record at handover.

If you need address service

Reply to your quote or contact Moving Cars to ask whether another collection or delivery option is available. Availability, access requirements, price and timing need confirmation; a meeting-point booking does not automatically convert to door service.

For a new enquiry, request a vehicle transport quote using the actual locations and explain any handover constraints.