Carrier 1
Carrier Online Tracking
If your carrier provides online tracking you can find it via the link below, to use this you will need to have your carrier reference handy
If there is no button then please call the carrier on on 1300 656 768 and advise your carrier reference and they will be able to track your vehicle
NOTES FOR UPLIFT PROCEDURE
If your car is being collected from an address, the carrier will call your nominated number the afternoon prior or the morning of uplift to arrange a time for collection.
If you are taking your vehicle into a depot, then this can be done at any time between the hours listed above.
NOTES FOR DELIVERY PROCEDURE
If your vehicle is being delivered to an address, your nominated number will be called to arrange a delivery time.
If the destination of your vehicle is a depot, then as soon as your vehicle arrives at the depot and is ready for collection, your nominated telephone number will be called to advise.
PLEASE REMEMBER TRANSPORT IS BOOKED UNDER THE FOLLOWING CONDITIONS
The only items that can be left in the vehicle are Spare tyre, jack and normal tools associated with the vehicle
Baby Seats, and Booster Seats
GOODS IN CAR CONDITIONS
No legal liability is accepted for loss or damage to the goods or the vehicle as a result of the goods being in it.
Thank you again for using our service and if there are any further questions you may have please don’t hesitate to let us know.
Is my vehicle covered by insurance?
Autocare does not offer insurance for your vehicle, if Autocare is found to be negligent in damaging your vehicle, we have a claims process. We suggest that you have your own personal cover for your vehicle transport. We recommend that you contact your personal insurance company prior to vehicle transport to ensure that you are covered