Collecting A Vehicle From An Auction House

Discover the requirements and steps to collect a vehicle from an auction house in Australia. Ensure a smooth and hassle-free process.

Buying a vehicle from an auction house can be an exciting experience. Not only can you potentially snag a great deal, but the thrill of the bidding process can be pretty exhilarating. However, what happens once the gavel falls and you're the winning bidder? Understanding the requirements for collecting your new vehicle is crucial to ensure a seamless transition from the auction block to your driveway.

Picking Up Your New Car

Typically, after winning a bid at a car auction, there's a specified timeframe within which you need to collect your vehicle. This period can vary depending on the auction house, but it's usually within a few days post-auction. It's essential to be aware of this timeframe to avoid storage fees or complications.

Required Documents and Procedures

When you're ready to collect your vehicle, ensure you have the following documents:

  • Proof of Purchase: This could be a receipt or an invoice from the auction house confirming your winning bid.
  • Identification: A valid photo ID, such as a driver's license or passport, is typically required.

Remember, each auction house might have specific requirements, so always check beforehand.

Transport Options

Depending on the auction house's location and residence, you might need to consider transport options for your new vehicle.

  • Hire a Transport Service: Companies like Moving Cars specialize in transporting vehicles from auction houses.

Insurance Considerations

Before driving your new vehicle off the auction premises, it's crucial to have insurance coverage in place.

This protects you from potential financial loss due to accidents and is also a legal requirement.

Auction House Requirements

Each auction house might have its specific guidelines and requirements. Some common ones include:

  • Payment Methods: Ensure you know the accepted payment methods, credit card, bank transfer, etc.
  • Pickup Timeframes: As mentioned, there's usually a specified period within which you need to collect your vehicle.
  • Safety Protocols: Especially relevant today, be aware of any safety or health protocols the auction house might have.

Additional Tips and Considerations

  • Inspect the Vehicle: Before driving away, thoroughly inspect the vehicle to ensure no damages or discrepancies.
  • Verify its Condition: Ensure the vehicle's condition matches the auction house's description and any agreements made during the bidding process.

FAQs (Frequently Asked Questions):

  1. Can I have someone else collect the vehicle on my behalf?
    • Most auction houses allow for third-party collection, provided they have the necessary documents and authorization. ( see below)
  2. What transport options do auction houses offer for vehicle collection?
    • Some auction houses offer delivery services, while others might have tie-ups with transport companies. It's best to inquire directly with the auction house.
  3. What should I do if there are damages to the vehicle upon collection?
    • Immediately notify the auction house and document the damages. Depending on the auction house's policies, they might offer repairs or compensation.
  4. Do I need insurance before collecting the vehicle from an auction house?
    • Yes, it's essential to have insurance coverage in place before driving the vehicle off the auction premises.

Moving Cars Auction Car Transport Services

We regularly collect vehicles for customers from many Auction Houses across Australia.

Each auction house is different, requiring certain documents to be produced by one of our carriers before they release your car.

Below are the three main auction houses' requirements

Greys Online

    We need to be CC'd on an email to Grays Online, giving Moving Cars Authority to collect vehicles.

>We also need you to supply the following docs/info
Congratulations email
Lot Number
Invoice Number
Buyers Number
Copy of Invoice showing vehicle paid for in full
Copy of Drivers License on both sides, please


Pickles Auction
We will require the following

1. Buyer Number
2. Sale Number
3. Lot Number
4. Name of Purchaser
5. Receipt showing paid in full
6 copies of the purchaser's license



  1. Copy of Paid Invoice
  2. We need to be CC'd on an email to Manheim's giving Moving Cars Authority to collect the vehicle.
  3.  Lot Number


  1. Copy of ID
  2. copy of Invoice
  3. Letter of Authority
If you have purchased your new car from one of the other auction houses around the country, we will contact them as soon as you have booked, and then we will email you what they require.
In general, if you always have the below documents/details to hand, this should cover most eventualities.

1. Buyer Number
2. Sale Number
3. Lot Number
4. Name of Purchaser
5. Receipt showing paid in full
6 copies of the purchaser's license


Remember, we don't need your car to be registered as it will never be driven on the road, but if there are no plates on your vehicle, we will need the last six digits of the VIN when booking.


If you require transport for a salvage vehicle, we need to know this before quoting.